Privacy Policy

Before You Continue

By using our Service, you confirm that:

1. You have read and understood this Privacy Policy.
2. You are at least 18 years old.

If you disagree with this policy, please don't use our Service and contact us at info@sabientia.com to delete any data we may have collected.

1. Information We Collect

1.1 Information You Provide

Account Information

• Name and email address (when creating an account)
• Google account details (if using Google Sign-In)
• Password (encrypted and secure)

Quiz Responses

• Age range and demographics
• Professional background and experience
• Years of experience
• Coaching interests and certification goals
• Skills and expertise level
• Responses to our certification readiness assessment

Purchase Information

• Billing name and address
• Payment method (processed securely through Stripe/WooCommerce – we never see your full card details)
• Purchase history and transaction IDs

Communications

• Support inquiries and feedback
• Email preferences
• Survey responses

1.2 Information Collected Automatically

Technical Data

• IP address and approximate location
• Browser type and version
• Device information (type, operating system)
• Time zone settings
• Referring website

Usage Data

• Pages visited and time spent
• Quiz completion rates
• Course progress and engagement
• Click patterns and navigation paths

Cookies and Tracking

We use cookies and similar technologies for:

• Essential functions: Keeping you logged in, saving quiz progress
• Analytics: Understanding how you use our Service (Google Analytics)
• Marketing: Showing relevant ads (Meta Pixel, Google Ads, TikTok Pixel)

See our Cookie Policy for details and opt-out options.

2. How We Use Your Information

3. Who We Share Information With

3.1 Service Providers

We work with trusted companies that help us run our business:

3.2 Other Disclosures

We may share your information:

• With your consent
• To comply with legal obligations
• To protect our rights or safety
• In connection with a business sale or merger
• With our parent company or subsidiaries (if applicable)

We never sell your personal information to data brokers.

4. Your Privacy Rights

4.1 Universal Rights

Regardless of location, you can:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Export your data in a portable format
• Opt-out of marketing emails
• Restrict certain data uses

4.2 Region-Specific Rights

4.3 How to Exercise Your Rights

Email us at info@sabientia.com. We aim to respond within 2–3 business days (legally required: 30–45 days).

We'll verify your identity by asking for:

• Email address associated with your account
• Recent purchase date or transaction ID
• Quiz completion date

5. Data Security

We protect your information using:

• Encryption – SSL/TLS for data in transit, AES-256 for sensitive data at rest
• Access Controls – Limited employee access on a need-to-know basis
• Secure Partners – All processors must meet our security standards
• Regular Reviews – Security audits and updates
• Incident Response – Procedures to handle any breaches promptly

While we use industry-standard security, no system is 100% secure. Please protect your account credentials.

6. Data Retention

We keep your information for:

You can request deletion anytime, though we may retain certain data for legal compliance.

7. International Transfers

We're based in Sheridan, Wyoming. Your data may be transferred to and processed in:

• United States (most service providers)
• European Union (some processing)
• Other countries where our partners operate

We ensure appropriate safeguards through:

• Standard contractual clauses
• Partner compliance certifications
• Encryption during transfer

9. Your Choices

9.1 Cookie Management

• Browser settings to block cookies
• Our Cookie Policy for opt-out links
• "Do Not Sell" link in footer

9.2 Marketing Preferences

• Unsubscribe link in every email
• Email preferences in your account
• Reply "STOP" to any SMS (if applicable)

9.3 Advertising Opt-Outs

• Google Ads Settings
• Facebook Ad Preferences
• Digital Advertising Alliance

10. California Privacy Notice

This section supplements our Privacy Policy for California residents under the California Consumer Privacy Act (CCPA).

Categories of Information We Collect

In the past 12 months, we've collected:

• Identifiers (name, email)
• Commercial information (purchases)
• Internet activity (browsing data)
• Professional background
• Inferences (quiz-based profiles)

How We Share Information

We share data with service providers for business purposes. This may be considered a "sale" under CCPA when used for advertising.

Your California Rights

• Right to know
• Right to delete
• Right to opt-out
• Right to non-discrimination

Visit our Do Not Sell page or email info@sabientia.com.

11. Updates to This Policy

We may update this policy to reflect changes in our practices, new legal requirements, or service improvements. We'll notify you of significant changes via:

1. Email (if you're a customer)
2. A notice on our website
3. An updated "Effective Date" at the top of this page

12. Contact Us

Perpecta LLC
Sheridan, Wyoming
Website: sabientia.com

Privacy Inquiries & Data Protection Officer
Email: info@sabientia.com

General Support
Email: info@sabientia.com